Last updated Effective Date: January 16, 2026
Terrace Property Management, P.C. (“Terrace,” “we,” “us”) respects your privacy. This Privacy Policy explains what we collect, how we use it, and your California privacy rights when you visit our website or interact with us online.
1) What we collect
We may collect information you provide to us, such as:
• Contact info: name, email, phone, mailing address
• Inquiry details: messages you send, property/address you’re asking about, preferences
• Client/transaction info (if applicable): information needed to provide real estate sales and property management services
• Applicant/resident info (if applicable): rental application information, including identifiers and financial information, and information from screening/background check providers (when you authorize it)
We may also automatically collect certain information when you use our site:
• Device and usage data: IP address, browser type, pages viewed, dates/times, referring links
• Cookies and similar tech: used for basic site functionality and analytics (you can control cookies via your browser settings)
2) How we use information
We use personal information to:
• Respond to inquiries and provide customer support
• Provide and operate our property management and real estate sales services
• Process applications and related screening when you request and authorize it
• Communicate about services, properties, and account/relationship matters
• Maintain security, prevent fraud, and improve our website and services
• Comply with legal and regulatory obligations (including real estate and housing-related requirements)
3) How we share information
We do not sell your personal information in the ordinary sense.
We may share information with:
• Service providers who help us run our business (e.g., hosting, email, analytics, payment processing, tenant screening, background checks), under contracts that limit their use of the data
• Owners/clients in connection with providing property management services (for example, reporting on leasing or tenancy matters)
• Professional advisors (attorneys, accountants, insurance) as needed
• Government/law enforcement if required by law or to protect rights, safety, and property
• Business transfers if we’re involved in a merger, acquisition, or sale of assets
4) Data retention
We keep personal information only as long as reasonably necessary for the purposes described above, including providing services and meeting legal, accounting, or reporting requirements.
5) California privacy rights (CCPA/CPRA)
If you are a California resident, you may have the right to:
• Know/access the personal information we collected about you
• Delete certain personal information (with legal exceptions)
• Correct inaccurate personal information
• Opt out of “sale” or “sharing” (as defined by California law) if it occurs
• Limit the use/disclosure of sensitive personal information (as defined by California law), where applicable
• Non-discrimination: we won’t treat you unfairly for exercising your rights
“Sale” / “Share”: We do not sell your personal information for money. If we ever engage in data practices that qualify as “selling” or “sharing” under California law (for example, certain ad-tech), we will provide an opt-out method.
6) How to submit a California request
To make a privacy request, contact us:
• Email: Manager@TerracePM.co
• Phone: +1 (877) 762-4537
• Mail: 2200 South Coast Highway #7, Laguna Beach, CA 92651
We may need to verify your identity before completing certain requests.
7) Children’s privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
8) External links
Our website may link to third-party sites. We are not responsible for their privacy practices.
9) Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and change the effective date.
10) Contact us
Questions? Email Manager@TerracePM.co
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